Warranty

Welcome to SmartWhale's self-service page for processing warranty requests and making inquiries. This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing. We apologize in advance for whatever inconvenience your SmartWhale purchase may have caused.

 

All products purchased from SmartWhale come with a hassle-free warranty. You can also verify the warranty period with our customer service team support@ismartwhale.com. If your product turns out to have a defect during its warranty period, please contact us and let us know what we can do to help you.

 

Thank you in advance for all of the information you provide, we know your time is valuable.

 

P.S. SmartWhale will replace at no charge to the owner all parts determined faulty. This Warranty does not cover batteries nor any and all failures caused by abuse, tampering, theft, failure due to the weather, battery acid or other contaminants and equipment repairs made by an unauthorized party.